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h the availability of innumerable cellular phones [link widoczny dla zalogowanych], buying a new cell phone has become quite a complex issue. Many customers ask and wonder about the difference between purchasing their cell phone through an authorized dealer or shops in Grey area like Tiangge.
In the cell phone industry, products and services are distributed through different channels like through Telcos (Globe [link widoczny dla zalogowanych] Smart or Sun) and through their corporate, concept or authorized stores. The biggest difference between an authorized cell phone dealer and grey area shops are the pricing of the phones [link widoczny dla zalogowanych], and not to mention, the quality and service.
Who are the authorized cell phone dealers? They are dealers or shops authorized by manufacturers to sell their cell phones and other products. They are usually located inside the big malls. If you look at many different industries, you will notice that you do not go directly to the manufacturer to purchase the product or service. For example, if you purchase a brand new car manufactured by Isuzu, it's pretty sure that you will visit their authorized dealer and not to second hand sellers, this will be a guarantee that you will purchase a real Isuzu car with warranty and papers.
Tiangge. Can be classified to be in the grey area, usually have their own suppliers who are unknown (may or may not be from illegal source). Most of them provide phone pricing that is much much lower than the authorized stores. But have you ever wondered why? Here are my reasons why I don't buy cell phones from the Tiangge:
Poor Customer Service. Have you ever been treated by the "tinderas" or "tinderos" of the Tiangge with respect? Of course! It's the moment when they are still encouraging you to buy a unit, you'll be. And once you bought a unit, that's it! They would never treat you like a customer. You will experience the most disgusting service; after all, that's what you get from buying />
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