Air Max 87 Call Whisper Or Call Screening

l whisper is also known as call screening. This can be used to tell what telephone number has been dialled even before the call is answered. If call whisper is activated, you can set a recording to be played whenever a call comes from a particular number. While the recording is being played, the caller hears only ringing. Call screening lets you distinguish between those callers who have called the advertised business number and those who have dialled your destination number directly. You can choose whether to accept the call or to hang up after the recorded message in played to you. If you press 1,[link widoczny dla zalogowanych], the call is answered else the caller just hears a ringing tone.
Call Whisper and Hunt Groups
In Hunt Groups, when call whisper is activated it can be of great help. When the destination numbers within the Hunt Group picks up the call, they hear the Call Whisper message as usual. Only if the agent presses 1 is the call considered to be answered, if 1 is not pressed,[link widoczny dla zalogowanych], the preconfigured Hunt Group routing pattern continues.
Case Study for Call Whisper on Mail Order Business
John runs a mail order business from his home using an 0845 number. The calls to the 08 number are forwarded to his 01 landline. The problem with his landline is that it does not have caller id, he has no way of ascertaining whether the calls are from his friends and family or whether it is a prospective customer.
He activates Call Whisper on his landline number and uploads the call whisper message this is a business call to be played when the call comes through the 08 number. This is the message that he hears when he picks up the phone,[link widoczny dla zalogowanych], so before he presses 1 to answer the call he knows that it is a business call and can answer the call in a businesslike manner.
Call Whisper in IVR Menus
If you want to know which IVR menu options the caller has selected before you start speaking to them,[link widoczny dla zalogowanych], this can be done through call whisper. You can customise call whisper messages to be attached to Feature Codes and telephone numbers. By pointing each IVR option to a distinct Feature Code and by uploading unique call whisper messages to each, you get to know which option the caller has selected before answering the call.
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